Terms & Conditions

RankCraft is a Canadian digital marketing and web development agency headquartered in Milton, Ontario, Canada. We offer a range of services including:

• Web development and design (landing pages, business websites, and e-commerce solutions)
• Search Engine Optimization (SEO) strategies and consulting
• Pay-Per-Click (PPC) campaign management and advertising
• Digital marketing strategy and performance reporting

These Terms & Conditions govern your use of our website at rankcraft.ca and any services you engage with us.

By accessing or using our website, requesting a quote, booking a strategy call, or entering into a service agreement with RankCraft, you confirm that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction.
• You have the legal authority to enter into these Terms on behalf of yourself or the business you represent.
• You have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.

We reserve the right to update these Terms at any time. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.

3.1 Scope of Services

The specific scope, deliverables, timelines, and fees for any engagement will be outlined in a separate Service Agreement, Proposal, or Statement of Work provided to the client prior to commencement of work. These Terms apply alongside any such agreement.

3.2 Service Modifications

RankCraft reserves the right to modify, suspend, or discontinue any service offering at any time without prior notice. We will make reasonable efforts to notify active clients of any changes that materially affect their ongoing engagements.

3.3 Third-Party Platforms

Certain services rely on third-party platforms such as Google Ads, Google Analytics, WordPress, and others. RankCraft is not responsible for changes, outages, policy updates, or disruptions caused by these platforms. Results may be affected by factors outside of our control.

3.4 No Guarantee of Results

4.1 Pricing

All fees for services are outlined in your Service Agreement or Proposal. Prices are quoted in Canadian Dollars (CAD) unless otherwise stated. RankCraft reserves the right to adjust pricing with reasonable notice to existing clients.

4.2 Payment Terms

• Invoices are due upon receipt unless otherwise agreed in writing.
• A deposit may be required before work commences, as outlined in your agreement.
• Late payments may be subject to interest charges and suspension of services.
• All fees paid are non-refundable except as expressly stated in the applicable Service Agreement.

4.3 Ad Spend

For PPC and paid advertising campaigns, any advertising budget paid directly to platforms such as Google Ads is separate from RankCraft’s management fees. The client is solely responsible for their ad spend and any platform billing.

4.4 Taxes

All applicable taxes (including HST/GST where required under Canadian law) will be added to invoices. It is the client’s responsibility to comply with any tax obligations in their own jurisdiction.

To enable RankCraft to deliver services effectively, you agree to:

• Provide accurate, complete, and timely information, materials, and access required for the engagement.
• Designate a point of contact who has authority to make decisions on behalf of your business.
• Review and approve deliverables within agreed timelines. Delays caused by the client may affect project timelines.
• Ensure that any content, images, or materials you provide do not infringe any third-party intellectual property rights.
• Maintain confidentiality of any login credentials or platform access shared with RankCraft.
• Comply with all applicable laws in relation to your business and use of our services.

6.1 RankCraft Materials

All content on rankcraft.ca — including text, graphics, logos, images, and code — is the property of RankCraft and is protected by applicable Canadian and international intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

6.2 Client Deliverables

Upon receipt of full payment, ownership of agreed-upon custom deliverables (such as website designs, written content, or creative assets produced specifically for the client) will transfer to the client, as specified in the Service Agreement.

6.3 Tools & Frameworks

RankCraft retains ownership of any proprietary tools, frameworks, templates, methodologies, or processes used in the delivery of services, regardless of whether these are incorporated into client deliverables.

6.4 Portfolio Rights

Unless otherwise agreed in writing, RankCraft reserves the right to display completed work in our portfolio, case studies, and marketing materials for the purpose of showcasing our services.

Both parties agree to keep confidential any proprietary, business-sensitive, or non-public information shared during the course of the engagement. This obligation survives the termination of any service agreement.

Confidential information does not include information that is publicly available, independently developed by either party, or required to be disclosed by law or court order.

8.1 Termination by Client

Clients may terminate an engagement by providing written notice as outlined in the applicable Service Agreement. Any fees for work completed up to the termination date remain due and payable.

8.2 Termination by RankCraft

RankCraft reserves the right to terminate services immediately and without liability if:

• The client fails to make payment when due.
• The client engages in conduct that is abusive, unlawful, or harmful to our team or reputation.
• The client requests work that violates applicable laws or platform policies.
• Continuation of the engagement is no longer commercially or ethically viable.

8.3 Effect of Termination

Upon termination, RankCraft will provide the client with any completed work up to that point. Provisions of these Terms that by their nature should survive termination — including intellectual property, confidentiality, and limitation of liability — will continue to apply.

In all cases, RankCraft’s total aggregate liability to a client for any claim arising under or in connection with a service engagement shall not exceed the total fees paid by the client to RankCraft in the three (3) months preceding the claim.

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our website will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We reserve the right to take the website offline for maintenance at any time without prior notice.

When accessing rankcraft.ca, you agree not to:

• Use the website for any unlawful purpose or in violation of any applicable regulations.
• Attempt to gain unauthorized access to any part of our website, systems, or networks.
• Transmit any malicious code, viruses, or harmful data.
• Scrape, copy, or reproduce our website content without prior written permission.
• Use automated tools to interact with our website in a way that disrupts its performance.
• Misrepresent your identity or affiliation when contacting us.

Violation of these conditions may result in immediate termination of access and, where appropriate, legal action.

Our website may contain links to external websites operated by third parties. These links are provided for your convenience only. RankCraft has no control over, and accepts no responsibility for, the content, privacy practices, or availability of any third-party sites.

The inclusion of any link does not imply endorsement by RankCraft of the linked website or its content.

These Terms & Conditions are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any dispute arising out of or in connection with these Terms or any service engagement shall first be subject to good-faith negotiation between the parties. If unresolved, disputes shall be submitted to binding arbitration or the courts of competent jurisdiction in Ontario, Canada.

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

These Terms & Conditions, together with our Privacy Policy and any applicable Service Agreement or Proposal, constitute the entire agreement between you and RankCraft with respect to the subject matter herein, and supersede all prior agreements, representations, or understandings — whether written or oral.

If you have any questions about these Terms & Conditions or wish to discuss anything related to our services, please get in touch: